Crucial Data Recovery is a full service data recovery company with over 10 years of experience specializing in the recovery of lost data from any type of storage media regardless of operating or file system.ABOUT US
Free same day diagnostics within 2 hours along with honest transparent Fixed Prices and No Data - No Charge Policy. We guarantee fair prices for our customers.
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I don't normally write testimonials, but I must write this one. I dropped my portable Hitachi TravelStar on the floor two months ago, and afterwards was unable to access it. it was making a loud scratching noise. I called some repair shops around town, but none of them were able to deal my problem, as I was told repeatedly that it would require a clean room and a couple of thousand dollars. Well, I went online and contacted a half-dozen data recovery companies, and sure enough, the lease expensive was $1,700.00. Then I ran across Crucial Data Recovery. Well, when I saw the price (which the majority of the other companies won't even list), my first thought was this must be a ripoff (sorry, Alex!). I did some research on the company, checked it through the BBB, local chamber of commerce, and the Ohio Attorney General's office, and found nothing negative whatsoever. I contacted CDR, and received a prompt response from Alex. He told me that, based on my description, it was probably physical damage and would require the clean room process. The good thing, however, was that it was going to cost me $759.00. I decided to send my drive in, and received a prompt assessment confirming the physical damage and cost. I gave approval to repair it, and a couple of weeks later, I have 90% of my data (including all of my 8-year old daughters pictures) back in my possession. The only additional cost was $75.00, which covered the cost of a replacement drive (which was larger and less expensive than the one I sent in). Alex and the gang at CDR are great, and I would highly recommend them if you ever find yourself in need of data recovery- Mike M. (St. Louis, MO)
I had some sort of summer power surge, even through protection, and sustained damage to 2 enclosures, 1 with 1 2 TB drive and 1 with 4 TB drives as a RAID 0, containing a mix of backed up and non-backed up files (I am a video editor, high files). A Google search brought up Crucial Data Recovery, and after a desperate Sunday AM phone call to them was answered (apparently it is really 24/7 service), I sent the drives. Each was evaluated and responded to within a couple hours of their arrival. They let me know every step of the way how things were going, and what it all would cost. The estimates were accurate, and the data came back to me totally recovered and usable. The cost was far less than any of the other services I have looked into. VERY HIGH RECOMMENDATION!!!!!!!!!- Michael H.
Alex and his team at Crucial Data Recovery just recovered very nearly all of some 6.8 million files totaling almost 3TB from a badly damaged RAID array for us. The flat rate pricing was easy to understand and was certainly more than reasonable (especially compared to the heart-stopping figures quoted by some other vendors for the same job.) CDR earned every bit of what they charged. They even helped me after the sale with some issues I had copying the data back after they had recovered it. As a smaller operation, they are able to provide personalized service, where you can get right through to someone who knows what's going on with your case, rather than having to get transferred to multiple people who aren't specifically familiar with your case like you might have to at a big company. I will certainly look to using them again for future needs and would highly recommend them to others based on my recent experience.- David Wojtowicz (Coordinator of IT and Research School of Earth, Society and Environment (SESE) Univ of Illinois at Urbana-Champaign)